> Offshore





InsuranceIsland has the largest number of public records for your insurance underwriting and Risk Management

Yes, you have a Choice with InsuranceIsland




If your organization is interested in moving some processes to offshore centers, talk to us. We are insurance professionals with state licenses and know the true risks of migrating work offshore. There are numerous benefits to outsourcing to India but some projects are not meant to be outsourced. We are perhaps the only company who have Insurance Licensed personnel with a unique model to saturate process knowledge across global delivery centers. 


Insuranceisland has its own facility in India with 500 seats and have a capacity to ramp up to over 2000 seats immediately. We adapt Gramm-Leach-Bliley Act (GLBA), ISO 270001 based policies and hence our processes can be easily extended to banking, mortgage and other financial institutions.


We support the following activities in the Insurance industry for both personal and commercial lines:

  • New Business quoting, rating and policy issuance

  • Endorsements

  • Renewals and cancellation audits and reinstatement

  • Customer service center for policy services billing, coverage details, certificates and mortgage endorsements.

  • Insurance rate filing with State Insurance corporation

  • Agency operations outsourcing

  • Compliance Audit

  • Workmen compensation audit

  • Commercial BPP policy annual audits

Our Insurance Processing Center (IPC) follows formal methodologies that has been in effect for over a decade. Our global delivery model is hinged on our center in Cleveland which is primarily the control point for our US and European clients. Our proven model enables our Cleveland licensed insurance staff to extend high quality services to our clients.


Our proven processes enable us to quickly ramp up resources in India as the project progresses and saturate Knowledge process over a short period of time. Our US personnel will visit India and work side-by-side with our staff in our centers in India for three months and will bring some key personnel from India to the US to work in our office for three months. This process is executed continually for every client until we achieve a fair level of knowledge saturation across our offices. Our center in Cleveland will continue to provide the single point of contact and first level of support while leveraging offshore service center.


Our physical Security provisions are very stringent and intended to protect our customer data. Visit the links below to read more about our infrastructure, security and policies below.

Physical Security

Backup Electricity

Data control practices of vendor

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